Welcome to Icon Cancer Centre UK. These terms and conditions are intended to ensure both your safety and satisfaction with our services. By accessing our treatments and services, you become a patient of Icon Cancer Centre and agree to the following terms and conditions:
1. Services provided
Icon Cancer Centre UK offers comprehensive cancer care services, including consultations, treatments, and ongoing management. Our services are provided by qualified professionals committed to delivering the highest standard of care.
2. Appointment booking and cancellation
Appointments can be scheduled through our website or by contacting our centre directly. If you need to cancel or reschedule, please inform us at least 24 hours in advance to avoid cancellation fees.
3. Payment terms
- Self-funded patients: Payment is required at the time of service unless prior arrangements have been made. You may be asked to provide credit/debit card details to secure your appointment and cover potential charges not paid upfront.
- Insured patients: It is your responsibility to ensure that your insurance coverage is confirmed prior to your appointment. You may be required to provide credit/debit card details to cover any charges not settled by your insurer, including excesses or shortfalls.
4. Credit/debit card information
It is our policy to obtain your credit/debit card details at the time of booking. This information will be stored securely in compliance with Payment Card Industry Data Security Standards (PCI DSS). Icon will only charge your card with prior notification and your consent unless it is to cover agreed-upon charges like insurance shortfalls.
5. Privacy policy
Your privacy is paramount to us. All personal and medical information is treated with the strictest confidence and in accordance with our privacy policy, which can be viewed here.
6. Your responsibilities
Patients are responsible for providing accurate and complete health information and for informing us of any changes in their health condition or personal information.
7. Changes to terms
Icon Cancer Centre UK reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting the revised version on our website.
8. Contact information
For any questions or concerns about these terms or your care, please contact your Icon Cancer Centre directly.